Problem with latest version and Seagate 8tb Archive HDDs in external enclosure usb 3.0 connected to usb 2.0 port. about keepalivehd

[stsrki]

Have you tried with the read mode instead of writing to the disk? I really don't see a reason for these errors.
Although I don't like these workarounds maybe this would help.

[Brds7t7]

Did you ever have this issue again? I have been getting these same errors recently with a WD Blue drive attached to a Dock and was wondering if it could be something to do with KeepAlive HD?

Did turning off KA completely resolve the errors for you?

[PJP1111]

Brds7t7 YES! I did overcome this problem by making the write time longer, I increased the time to 60 seconds and now haven't had a problem since.

[Brds7t7]

I've always had my write time set to 4 minutes so don't think altering it will make a difference for me. My dock goes into rest mode after 5 minutes, so I can't set it to longer than that.
I think uninstalling KA and seeing if that solves the issue might be my only option for now.
The error has corrupted my backups twice and I've tested with 2 different cables and 2 different docks and it still happens, so it's definitely not those causing the issue.

[Brds7t7]

Many thanks for the reply stsrki. I've tried using the read mode, but sometimes it doesn't seem to work and the dock still goes into suspend mode after 5 minutes.
I've looked into the article you posted and I have my external dock set to 'quick removal' policy, so I might try to change that.

To be honest, I don't think it's KeepaliveHD causing my particular issue, but I'm testing it as one "possible" option. I think it could be down to my Intel SATA/AHCI or USB3 drivers.

I'll try uninstalling KA for a few weeks and will see if that makes any difference. If I'm still getting the errors then I can definitely rule out KA as the problem. I'll test a few things, and when I've found out what's causing the issue I'll report back.

[Brds7t7]

Just a quick update. I've now had KeepaliveHD uninstalled for almost 2 months and haven't had a single Delayed Write error during this time and doing multiple backups to different drives everyday. So uninstalling the software has solved the issue for me.

I wish I could give you back some more info as to what was causing it, but my logs looked exactly the same as PJP1111's logs. There wasn't much info to help with the cause of the issue.

I did try to use the read mode instead of write, but sometimes it just wouldn't wake my drive up, so the dock would still go to sleep again.

[PJP1111]

Brds7t7 thanks for the update. I haven't had a problem since increasing the write time to 60 seconds.