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james-d-elliott avatar james-d-elliott commented on May 25, 2024

https://github.com/authelia/authelia/discussions/categories/pre-release-feedback

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fghzxm avatar fghzxm commented on May 25, 2024

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james-d-elliott avatar james-d-elliott commented on May 25, 2024

We have an official feedback process for the beta which has been clearly communicated in every location we've invited users to join in the beta. It's quite disappointing that some users can't follow these instructions when we put all this effort into involving the community in this process.

It's especially disappointing and discouraging when a user then is able to find what they think they're looking for with a simple search and make a snide comment about it, or when they quite clearly know they're reporting a bug but avoid doing so open a FR instead to avoid providing minimal helpful information.

We want users to report issues but in a way that's actually constructive, helpful, and time efficient. You may want to consider all of this carefully in future interactions with the community, I hope you do at least.

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fghzxm avatar fghzxm commented on May 25, 2024

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james-d-elliott avatar james-d-elliott commented on May 25, 2024

There are additional avenues for feedback. I linked one of them (which also includes all of the important information including warnings about the storage database, breaking changes, etc), and all advertisements of the beta include a link to the feedback discussion forum and alternative ways to provide feedback.

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james-d-elliott avatar james-d-elliott commented on May 25, 2024

Regarding tone that makes sense the way you explain it. No worries about repairing with the community, I was just a bit irritated and I don't hold grudges. My issue was mainly that a few people seem to have not read or not following the feedback instructions even though each avenue of advertisement lists it. It also appeared like you were avoiding giving bug report information using a feature request but that could just be a misunderstanding. No hard feelings and hope I didn't come over rude either.

The feedback forum I linked is also appropriate. for discussing the beta

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