GithubHelp home page GithubHelp logo

itrs-group / servicenow-integration Goto Github PK

View Code? Open in Web Editor NEW
1.0 53.0 2.0 1.83 MB

Geneos Integration for ServiceNow (DEPRECATED)

Home Page: https://github.com/ITRS-Group/cordial/tree/main/integrations/servicenow

Python 100.00%
integration outbound servicenow deprecated

servicenow-integration's Introduction

ServiceNow Integration Overview

The ability to automated geneos alert messages into your ServiceNow environment, and the ability to analyze.

โš ๏ธDEPRECATED

Please use the updated integration in the cordial repo:

Direct link: https://github.com/ITRS-Group/cordial/tree/main/integrations/servicenow

Contents

  • Toolkit Samplers:
    • TableName-Open - List of Tickets that are not closed or not solved
    • TableName-OnHold - List of Tickets that are "On Hold"
    • TableName-InProgress - List of tickets that are "InProgress"

Requirements

You must have python 3.5 or higher to install:

$ python -V

This script does depend on the requests and pysnow module pysnow:

$ pip install pysnow

There are instructions on the web on how to

Installation

  1. Open up the Gateway Setup Editor
  2. In the Gateway Setup Editor, right click on the "Includes" folder, then add a new include.
  3. Enter in the path to the ServiceNow Template and change the priority (to something other than 1).
  4. Load the ServiceNow include file by clicking on the plus sign by the new file, and then clicking "Click to load...".
  5. The template uses the following variables whose default values are defined under: servicenowMonitoring.xml -> Environments -> ServiceNow

Configuration

Each toolkit sampler you must configure appropriate TableSpace name, username, password, and ServiceNow instance name. Below is an example of view of a configured toolkit.

Variable values are configured in the ServiceNow Environment table.

servicenow-integration's People

Contributors

epayano avatar mdvera avatar pgalbavy-itrs avatar

Stargazers

 avatar

Watchers

 avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar  avatar

Recommend Projects

  • React photo React

    A declarative, efficient, and flexible JavaScript library for building user interfaces.

  • Vue.js photo Vue.js

    ๐Ÿ–– Vue.js is a progressive, incrementally-adoptable JavaScript framework for building UI on the web.

  • Typescript photo Typescript

    TypeScript is a superset of JavaScript that compiles to clean JavaScript output.

  • TensorFlow photo TensorFlow

    An Open Source Machine Learning Framework for Everyone

  • Django photo Django

    The Web framework for perfectionists with deadlines.

  • D3 photo D3

    Bring data to life with SVG, Canvas and HTML. ๐Ÿ“Š๐Ÿ“ˆ๐ŸŽ‰

Recommend Topics

  • javascript

    JavaScript (JS) is a lightweight interpreted programming language with first-class functions.

  • web

    Some thing interesting about web. New door for the world.

  • server

    A server is a program made to process requests and deliver data to clients.

  • Machine learning

    Machine learning is a way of modeling and interpreting data that allows a piece of software to respond intelligently.

  • Game

    Some thing interesting about game, make everyone happy.

Recommend Org

  • Facebook photo Facebook

    We are working to build community through open source technology. NB: members must have two-factor auth.

  • Microsoft photo Microsoft

    Open source projects and samples from Microsoft.

  • Google photo Google

    Google โค๏ธ Open Source for everyone.

  • D3 photo D3

    Data-Driven Documents codes.