sayrix / ticket-bot

Discord ticket bot with buttons, slash commands, select menus, modals, and transcripts system made with Discord.js v14

Hi 👋, I'm Sayrix

• 💻 I use Visual Studio Code
• 🥖 I live in France around Bordeaux

🔗 Connect with me:

⚙️ Tools:

🚩 Projects:

• Lofi Girl
• AutoPlus
• CryptoWatcher
• Ticket-Bot

📜 Other:

📊 This Week I Spent My Time On

💬 Programming Languages: 
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ticket-bot's Issues

DiscordAPIError[10002]: Unknown Application

Hey!

I got this error:

DiscordAPIError[10002]: Unknown Application
    at SequentialHandler.runRequest (C:\Users\membe\Desktop\BloomBot\ticket-bot-main\node_modules\@discordjs\rest\dist\lib\handlers\SequentialHandler.js:198:23)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    at async SequentialHandler.queueRequest (C:\Users\membe\Desktop\BloomBot\ticket-bot-main\node_modules\@discordjs\rest\dist\lib\handlers\SequentialHandler.js:99:20) {
  rawError: { message: 'Unknown Application', code: 10002 },
  code: 10002,
  status: 404,
  method: 'put',
  url: 'https://discord.com/api/v9/applications/959566320310050896/commands'
}

when i use the "node deploy-commands.js"

can anybody help me?

Ticket can't be deleted and no logs is generated

Stuck at "Sauvegarde des messages..."

CONSOL:

 (node:922) DeprecationWarning: Passing strings for MessageEmbed#setAuthor is deprecated. Pass a sole object instead.
(Use `node --trace-deprecation ...` to show where the warning was created)
(node:922) DeprecationWarning: Passing strings for MessageEmbed#setFooter is deprecated. Pass a sole object instead.
/home/container/events/interactionCreate.js:266
            client.channels.cache.get(client.config.logsTicket).send({
                                                                ^

TypeError: client.channels.cache.get(...).send is not a function
    at /home/container/events/interactionCreate.js:266:65
    at processTicksAndRejections (node:internal/process/task_queues:96:5)

Launch problems

Lauch index problem

Cant delte tickets

After some time of the tickets being created the members cannot delete it and it gives this error within the console

TypeError [INVALID_TYPE]: Supplied parameter is not a User nor a Role.
11|smticke | at Function.resolve (/root/smticket/node_modules/discord.js/src/structures/PermissionOverwrites.js:184:28)
11|smticke | at /root/smticket/node_modules/discord.js/src/structures/GuildChannel.js:318:87
11|smticke | at Array.map ()
11|smticke | at TextChannel.edit (/root/smticket/node_modules/discord.js/src/structures/GuildChannel.js:318:57)
11|smticke | at InteractionCollector. (/root/smticket/events/interactionCreate.js:205:16)
11|smticke | at InteractionCollector.emit (node:events:402:35)
11|smticke | at InteractionCollector.handleCollect (/root/smticket/node_modules/discord.js/src/structures/interfaces/Collector.js:109:12)
11|smticke | at runMicrotasks ()
11|smticke | at processTicksAndRejections (node:internal/process/task_queues:96:5) {
11|smticke | [Symbol(code)]: 'INVALID_TYPE'
11|smticke | }
11|smticke | (node:27848) DeprecationWarning: Passing strings for MessageEmbed#setAuthor is deprecated. Pass a sole object instead.
11|smticke | (Use node --trace-deprecation ... to show where the warning was created)
11|smticke | (node:27848) DeprecationWarning: Passing strings for MessageEmbed#setFooter is deprecated. Pass a sole object instead.

deaktivate 1 ticket maximum

dose anyone know a option that deaktivate the 1 ticket maximum?

Cann i only delete this If?

Can't Launch Bot

When i try to launch the bot i get errors?
Errors:
C:\Users\USERNAME\Desktop\s1ayze#4573-bot\node_modules\discord.js\src\client\websocket\WebSocketManager.js:245
throw new Error(WSCodes[error.code]);
^

Error [DISALLOWED_INTENTS]: Privileged intent provided is not enabled or whitelisted.
at WebSocketManager.createShards (C:\Users\USERNAME\Desktop\s1ayze#4573-bot\node_modules\discord.js\src\client\websocket\WebSocketManager.js:245:15)
at async Client.login (C:\Users\USERNAME\Desktop\s1ayze#4573-bot\node_modules\discord.js\src\client\Client.js:254:7) {
[Symbol(code)]: 'DISALLOWED_INTENTS'
}

Node.js v18.6.0

Can't do slash command

Hello I'm using node.js v16.15.1 and I can't start deploy-commands.js

I have applications.commands on my server

delete ticket wont work

every time i try to delete a ticket it wont work

How to replit.com

Not Worked Slash Commands

already start deploy-commands, but the commands in the bot is not show as suggestion like in ur video

and how to resolve this ?

fix pls

npm WARN deprecated @sapphire/[email protected]: This version has been automatically deprecated by @favware/npm-deprecate. Please use a newer version.
npm WARN deprecated [email protected]: No longer supported. Install the latest release (0.20.2)
npm WARN deprecated [email protected]: No longer supported. Instal

what is prefix?

Ticket maximum -future request

Would it be possible to add a variable that indicates how many tickets there can be from one person? I mean that I can now open, let's say 5, tickets before the message comes that I can no longer open tickets?

Close Ticket don't work

Here my error

/app/node_modules/got/index.js:115
err = new got.ParseError(e, statusCode, opts);
^
ErrorClass [ParseError]: Unexpected token '<' at 1:1 in https://hastebin.com/documents

^
at /app/node_modules/got/index.js:115:12
at BufferStream. (/app/node_modules/read-all-stream/index.js:64:3)
at BufferStream.emit (node:events:525:35)
at finishMaybe (/app/node_modules/readable-stream/lib/_stream_writable.js:630:14)
at endWritable (/app/node_modules/readable-stream/lib/_stream_writable.js:638:3)
at BufferStream.Writable.end (/app/node_modules/readable-stream/lib/_stream_writable.js:594:41)
at IncomingMessage.onend (node:internal/streams/readable:693:10)
at Object.onceWrapper (node:events:627:28)
at IncomingMessage.emit (node:events:525:35)
at endReadableNT (node:internal/streams/readable:1358:12) {
host: 'hastebin.com',
hostname: 'hastebin.com',
method: 'POST',
path: '/documents',
statusCode: 503,
statusMessage: 'Service Unavailable'

SlashCommandBuilder not working

/add not working

When the bot cannot send the transcript to the private person because it has the DM closed, it turns off

Error that cause no ticket close and no logs

if (!userOrRole) throw new TypeError('INVALID_TYPE', 'parameter', 'User nor a Role');

it is in permissionoverwrite js:186
Everything os alright, but sometimes it just broke itself. And only way to fix it is to clear tickets without the bot and then restart it!

help plssssss

someone can help me?

Error starting the bot

Someone can help me with this error?

C:\Users\Joao\Documents\bot-faithmc\node_modules\discord.js\src\client\websocket\WebSocketManager.js:245
throw new Error(WSCodes[error.code]);
^

Error [DISALLOWED_INTENTS]: Privileged intent provided is not enabled or whitelisted.
at WebSocketManager.createShards (C:\Users\Joao\Documents\bot-faithmc\node_modules\discord.js\src\client\websocket\WebSocketManager.js:245:15)
at async Client.login (C:\Users\Joao\Documents\bot-faithmc\node_modules\discord.js\src\client\Client.js:254:7) {
[Symbol(code)]: 'DISALLOWED_INTENTS'
}

Syntax Error

when starting program in nodejs this comes "Uncaught SyntaxError: Invalid or unexpected token" tokens are filled in properly

when running programm on jshint this error´s are found:

Two warnings

20 | 'template literal syntax' is only available in ES6 (use 'esversion: 6').
19 | Unrecoverable syntax error. (73% scanned).

La methode pour corriger les commandes /

Les commandes ne sont disponibles que si votre bot a des autorisations "scopes" lui permettant, aller donc dans votre developper portal et dans OAuth2, puis choisissez vos scopes. Copiez l'adresse en bas et cliquez dessus pour inviter votre nouveau bot avec les autorisations ! Tout devrez être fonctionnel ensuite. Cela devrez donner un truc du style :

Bot launch problem

Hello, I can't launch the bot with both commands. Here is the error message

DiscordAPIError[20012]: You are not authorized to perform this action on this application
at SequentialHandler.runRequest (/home/debian/botticket/node_modules/@discordjs/rest/dist/lib/handlers/SequentialHandler.js:198:23)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
at async SequentialHandler.queueRequest (/home/debian/botticket/node_modules/@discordjs/rest/dist/lib/handlers/SequentialHandler.js:99:20) {
rawError: {
message: 'You are not authorized to perform this action on this application',
code: 20012
},
code: 20012,
status: 403,
method: 'put',
url: 'https://discord.com/api/v9/applications/924674961958912010/commands'
}

Can't delete ticket and transcript ticket when I use Heroku

Hello,
I would like to host my bot on Heroku but it gives me this error. (The bot works if I host it myself)
https://www.toptal.com/developers/hastebin/sajuqabini.apache
Can you help me ?

Bot Not Starting

i wil start the bot and the bot wil not stating...

Option to put more tickets

How can you set the limit of tickets per user? There is only one per user, but I would like more to be created. Can you help me?

Bonsoir! J'ai un problème avec ton bot !

C:\Users\User\Music\Bot discord\ticket-bot-main>

C:\Users\User\Music\Bot discord\ticket-bot-main>node index.js
Ticket Bot ready!
Thank you very much for using Ticket Bot! Developed with the ❤️ by Sayrix
(node:21752) DeprecationWarning: Passing strings for MessageEmbed#setAuthor is deprecated. Pass a sole object instead.
(Use node --trace-deprecation ... to show where the warning was created)
(node:21752) DeprecationWarning: Passing strings for MessageEmbed#setFooter is deprecated. Pass a sole object instead.
C:\Users\User\Music\Bot discord\ticket-bot-main\node_modules\discord.js\src\structures\PermissionOverwrites.js:184
if (!userOrRole) throw new TypeError('INVALID_TYPE', 'parameter', 'User nor a Role');
^

TypeError [INVALID_TYPE]: Supplied parameter is not a User nor a Role.
at Function.resolve (C:\Users\User\Music\Bot discord\ticket-bot-main\node_modules\discord.js\src\structures\PermissionOverwrites.js:184:28)
at C:\Users\User\Music\Bot discord\ticket-bot-main\node_modules\discord.js\src\managers\GuildChannelManager.js:141:81
at Array.map ()
at GuildChannelManager.create (C:\Users\User\Music\Bot discord\ticket-bot-main\node_modules\discord.js\src\managers\GuildChannelManager.js:141:51)
at Object.execute (C:\Users\User\Music\Bot discord\ticket-bot-main\events\interactionCreate.js:15:34)
at Client. (C:\Users\User\Music\Bot discord\ticket-bot-main\index.js:29:46)
at Client.emit (node:events:402:35)
at InteractionCreateAction.handle (C:\Users\User\Music\Bot discord\ticket-bot-main\node_modules\discord.js\src\client\actions\InteractionCreate.js:74:12)
at Object.module.exports [as INTERACTION_CREATE] (C:\Users\User\Music\Bot discord\ticket-bot-main\node_modules\discord.js\src\client\websocket\handlers\INTERACTION_CREATE.js:4:36)
at WebSocketManager.handlePacket (C:\Users\User\Music\Bot discord\ticket-bot-main\node_modules\discord.js\src\client\websocket\WebSocketManager.js:351:31) {
[Symbol(code)]: 'INVALID_TYPE'
}

Voila si tu pourrait m'aider :)

Change embed according to the chosen category

Good! I want to make it so that when you choose to open a Support ticket, the embed message is different from the embed message when you open a ticket with another name from the MessageSelectMenu. Does anyone know what that code looks like?

Change that message depending on the ticket category you open. Thanks!

[ParseError] Unexpected Token

Seems to be an error in index.js

throw new Error(`Kanal created ${typeof channel}.`);

Error happened on this line
NodeJS: v16.17.0

eng version?

what about y'all make an eng version? i don't understand france very well.

/add command dosnt work corectly

Dose someone has a fix for that?

Best also with /remove command

add button claim tickets

add the buttons claim tickets

how to deploy slashcommands

how to deploy slashcommands

pls help

bot not starting

Not Worked Slash Commands

Solved

Add user

When a new user adds, the existing user's access goes.
Think have to fix it from here.
https://github.com/Sayrix/ticket-bot/blob/078cae16944594e13f28b35b5d1b485e6cce7c4d/commands/add.js#L24

Le bot ne démarre pas!

[FIXED][CODE BUG] TRANCIPT EMBED

Him i have a problem where the ticket embed/ticket trancipt doesnt log and send to the user, i tried allot but i dont know how to fix it. im new to coding thats why.

Thank you in advance.

Having this error

/home/runner/MemorableAdequateProblem/node_modules/discord.js/src/client/websocket/WebSocketManager.js:250
throw new Error(WSCodes[error.code]);
^

Error [DISALLOWED_INTENTS]: Privileged intent provided is not enabled or whitelisted.
at WebSocketManager.createShards (/home/runner/MemorableAdequateProblem/node_modules/discord.js/src/client/websocket/WebSocketManager.js:250:15) {
[Symbol(code)]: 'DISALLOWED_INTENTS'
}
repl process died unexpectedly: exit status 1

Please help me

Hastebin

slash commands dont work

les commandes slash ne marchent pas

error

i keep having this error while trying to open a ticket

C:\asd\ticket-bot-main\node_modules\discord.js\src\structures\PermissionOverwrites.js:184
if (!userOrRole) throw new TypeError('INVALID_TYPE', 'parameter', 'User nor a Role');
^

TypeError [INVALID_TYPE]: Supplied parameter is not a User nor a Role.
at PermissionOverwrites.resolve (C:\asd\ticket-bot-main\node_modules\discord.js\src\structures\PermissionOverwrites.js:184:28)
at C:\asd\ticket-bot-main\node_modules\discord.js\src\managers\GuildChannelManager.js:145:81
at Array.map ()
at GuildChannelManager.create (C:\asd\ticket-bot-main\node_modules\discord.js\src\managers\GuildChannelManager.js:145:51)
at Object.execute (C:\asd\ticket-bot-main\events\interactionCreate.js:15:34)
at Client. (C:\asd\ticket-bot-main\index.js:57:46)
at Client.emit (node:events:549:35)
at InteractionCreateAction.handle (C:\asd\ticket-bot-main\node_modules\discord.js\src\client\actions\InteractionCreate.js:83:12)
at module.exports [as INTERACTION_CREATE] (C:\asd\ticket-bot-main\node_modules\discord.js\src\client\websocket\handlers\INTERACTION_CREATE.js:4:36)
at WebSocketManager.handlePacket (C:\asd\ticket-bot-main\node_modules\discord.js\src\client\websocket\WebSocketManager.js:346:31) {
[Symbol(code)]: 'INVALID_TYPE'
}

problem with tickets

Hello, after configuring the different IDs, when I launch the bot, it correctly sends the message to the lounge, but then it gets into error when I try to create a ticket

PS C:\Okinawa Tickets> node .\index.js
Ticket Bot ready!
Thank you very much for using Ticket Bot! Developed with the ❤️ by Sayrix
(node:3204) DeprecationWarning: Passing strings for MessageEmbed#setAuthor is deprecated. Pass a sole object instead.
(Use node --trace-deprecation ... to show where the warning was created)
(node:3204) DeprecationWarning: Passing strings for MessageEmbed#setFooter is deprecated. Pass a sole object instead.
C:\Okinawa Tickets\node_modules\discord.js\src\rest\RequestHandler.js:350
throw new DiscordAPIError(data, res.status, request);
^

DiscordAPIError: Missing Permissions
at RequestHandler.execute (C:\Okinawa Tickets\node_modules\discord.js\src\rest\RequestHandler.js:350:13)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
at async RequestHandler.push (C:\Okinawa Tickets\node_modules\discord.js\src\rest\RequestHandler.js:51:14)
at async GuildChannelManager.create (C:\Okinawa Tickets\node_modules\discord.js\src\managers\GuildChannelManager.js:153:18) {
method: 'post',
path: '/guilds/926951246135451739/channels',
code: 50013,
httpStatus: 403,
requestData: {
json: {
name: 'ticket-iWeaPix',
topic: '349691796948910093',
type: 0,
nsfw: undefined,
bitrate: undefined,
user_limit: undefined,
parent_id: '930018774793482260',
position: undefined,
permission_overwrites: [
{ id: '349691796948910093', type: 1, allow: '3072', deny: '0' },
{ id: '928405676940726343', type: 0, allow: '3072', deny: '0' },
{ id: '926951246135451739', type: 0, allow: '0', deny: '1024' }
],
rate_limit_per_user: undefined,
rtc_region: undefined
},
files: []
}
}

Not able to use help or other commands

I did all the steps mentioned But I am not able to use slash commands in my server. The slash commands are not being shown please help me!

You can only bulk delete messages that are under 14 days old.

Some error

Hey! i got some error maybe you can help me ? :D
https://pastebin.com/gNNtiNQj
Using node.js 14

Slash Commands Not Work!

Bot issue

I tried to change the things such as token ID and such to match those of the bot I need this on, however the server keeps giving errors upon starting. Can you try to read these and see what the issue is?

Console log:

[WISP] Server marked as STARTING
[WISP] Checking size of server data directory...
[WISP] Disk Usage: 30M / 1028M
[WISP] Ensuring file permissions.
[WISP] Running server preflight.
[WISP] Starting server container.
:/home/container$ if [[ -d .git ]] && [[ 0 == "1" ]]; then git pull; fi; if [[ ! -z ${NODE_PACKAGES} ]]; then /usr/local/bin/npm install ${NODE_PACKAGES}; fi; if [ -f /home/container/package.json ]; then /usr/local/bin/npm install --production; fi; /usr/local/bin/node /home/container/index.js
npm WARN [email protected] license should be a valid SPDX license expression

audited 78 packages in 0.454s
5 packages are looking for funding
run npm fund for details
found 1 moderate severity vulnerability
run npm audit fix to fix them, or npm audit for details
internal/modules/cjs/loader.js:818
throw err;
^
Error: Cannot find module 'node:events'
Require stack:

• /home/container/node_modules/discord.js/src/client/BaseClient.js
• /home/container/node_modules/discord.js/src/index.js
• /home/container/index.js
  at Function.Module._resolveFilename (internal/modules/cjs/loader.js:815:15)
  at Function.Module._load (internal/modules/cjs/loader.js:667:27)
  at Module.require (internal/modules/cjs/loader.js:887:19)
  at require (internal/modules/cjs/helpers.js:74:18)
  at Object. (/home/container/node_modules/discord.js/src/client/BaseClient.js:3:22)
  at Module._compile (internal/modules/cjs/loader.js:999:30)
  at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
  at Module.load (internal/modules/cjs/loader.js:863:32)
  at Function.Module._load (internal/modules/cjs/loader.js:708:14)
  at Module.require (internal/modules/cjs/loader.js:887:19) {
  code: 'MODULE_NOT_FOUND',
  requireStack: [
  '/home/container/node_modules/discord.js/src/client/BaseClient.js',
  '/home/container/node_modules/discord.js/src/index.js',
  '/home/container/index.js'
  ]
  }
  [WISP] Server marked as OFF
  [WISP] ---------- Detected server process in a crashed state! ----------
  [WISP] Exit code: 1
  [WISP] Out of Memory: false
  [WISP] Error Response:
  [WISP] Server process detected as entering a crashed state; rebooting.

Erreur ready.js

Erreur suivante à répétition donc impossible de lancer le bot :

/home/container/events/ready.js:55
let messages = await channel.messages.fetch(options);
TypeError: Cannot read property 'messages' of undefined
at fetchMore (/home/container/events/ready.js:55:38)
at Object.execute (/home/container/events/ready.js:69:24)
at Client.<anonymous> (/home/container/index.js:57:46)
at Client.emit (node:events:394:28)
at WebSocketManager.triggerClientReady (/home/container/node_modules/discord.js/src/client/websocket/WebSocketManager.js:379:17)
at WebSocketManager.checkShardsReady (/home/container/node_modules/discord.js/src/client/websocket/WebSocketManager.js:362:10)
at WebSocketShard.<anonymous> (/home/container/node_modules/discord.js/src/client/websocket/WebSocketManager.js:189:14)
at WebSocketShard.emit (node:events:394:28)
at WebSocketShard.checkReady (/home/container/node_modules/discord.js/src/client/websocket/WebSocketShard.js:509:12)
at WebSocketShard.onPacket (/home/container/node_modules/discord.js/src/client/websocket/WebSocketShard.js:481:16)